Returns & Exchanges
At threetimes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original bags with all tags attached, ensuring the shipment is protected for transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing